MyBundlePay - USD Virtual Card API Funds Resolution – Incident details

Website experiencing major outage

USD Virtual Card API Funds Resolution

Investigating
Major outage
Started 3 days ago

Affected

Website

Major outage from 12:59 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We’re currently resolving previous USD wallet funds affected during the recent virtual card API upgrade. Our team is actively reconciling and restoring all impacted balances.

    In the meantime, users can continue using the Virtual Card API service by funding their USD wallets anew and proceeding to issue and manage virtual cards as normal.

    We sincerely appreciate your patience and understanding as we finalize this process to ensure full balance restoration and improved service stability.

    — The MyBundlePay Team