MyBundlePay - USD Virtual Card API Funds Resolution – Incident details

Website experiencing partial outage

USD Virtual Card API Funds Resolution

Identified
Partial outage
Started about 1 month ago

Affected

Website

Partial outage from 6:00 PM to 12:00 AM

Updates
  • Identified
    Identified

    We’re currently resolving previous USD wallet funds affected during the recent virtual card API upgrade. Our team is actively reconciling and restoring all impacted balances.

    In the meantime, users can continue using the Virtual Card API service by funding their USD wallets anew and proceeding to issue and manage virtual cards as normal.

    We sincerely appreciate your patience and understanding as we finalize this process to ensure full balance restoration and improved service stability.

    — The MyBundlePay Team